Shipping Policy

Please allow 3-5BD for your order to be processed and shipped. Once your order has been shipped, you will receive an email confirmation with tracking (if applicable). GLOW only processes orders on business days. Weekend orders will be processed on the next business day. 

Shipping is calculated based on item weight. Please note that expedited shipping incurs an additional cost. Your shipping options and costs will display at checkout. 

GLOW ships via USPS.

If you need assistance with a package/have any delivery issues, please contact USPS directly.

• USPS: 1-800-275-8777
• International USPS: 1-800-222-1811

GLOW  is NOT responsible for:

• Delays with US Postal Service shipping
• COVID-19 related shipment delays
• International Duties or Customs Charges

Lost, damaged, or missing items. To file a claim with the carrier, please click the following link: USPS Claims Support https://www.usps.com/help/claims.htm